JobWatch

Visibility and control start here. One single platform brings together
back-office, mobile workers and customers

SAY GOOD BYE TO LABORIOUS MANUAL PROCESSES

No more duplication of work, wasted effort and paper based inefficiency

  • Manage service calls and quote, plan and schedule in seconds without moving from one application to another
  • Powerful built in CRM gives you a rich picture of every customer, contract and all associated jobs and activities. All your customer and job data is instantly accessible in one secure place
RETURN ON INVESTMENT FROM THE WORD GO!
See Instant benefits from Day 1
  • Dramatically improve workflow productivity
  • Drive revenues and profitability
  • Maximise asset and resource utilisation
  • Optimise invoicing and drive cash flow
  • Reduce failure
INCREASE WORKFORCE PRODUCTIVITY
Unite your back-office and mobile teams and unlock business growth
  • Real time connection between back-office and field teams means everyone working from the same schedule and plan
  • Smarter planning and scheduling turns wasted time into billable time
  • True visibility lets you respond effectively as plans change throughout the day
  • Mobile workers always have everything at their fingertips – job details, manuals, schematics, exploded diagrams
FITS YOUR BUSINESS LIKE A GLOVE
Work is streamlined with completely customisable workflows
  • JobWatch works the way you do – for an easy transition from paper to paperless
  • Workflows are template driven. This means every job follows the right process and workflow
  • The JobWatch workflow builder makes implementation and setup simple and effortless
  • Professional, fully-branded job cards are instantly outputted, for complete proof of service
  • Stock and parts used are fully managed
RESPOND AS QUICK AS A FLASH
Get the right resource to site and shrink customer waiting times
  • Drag and drop scheduling lets you create and schedule new jobs in just 30 seconds
  • Respond rapidly – identify the right resource, in the right place, with the correct skills
  • Intelligent scheduling assistant pro-actively warns of insufficient drive or site time to complete a scheduled job
  • Instant messaging between the back-office and the field
MAKE FAILURE A THING OF THE PAST
Get that first time fix every time, at competitive cost
  • JobWatch dashboards give you a ‘helicopter view’ of the operation at a glance
  • Proactive alerts ensure you can manage pro-actively to respond to jobs in jeopardy
  • JobWatch’s Intelligent scheduling engine avoids prevents impossible jobs being scheduled e.g. where there is insufficient drive time or work time
NO DEGREE IN GOBBLE-DE-GOOP REQUIRED
Your people will love our simple and straightforward user interface
  • JobWatch features a clear, simple and intuitive user interface
  • If it’s easy to use, it will get used. That’s why simplicity is at the heart of our design philosophy
BE EVERYWHERE, AT THE SAME TIME
With powerful real-time workforce visibility
  • Full vehicle and/or mobile resource tracking with journey history
  • See jobs, vehicles and resources on the map
  • Quickly find the nearest vehicle or resource to a location and respond quicker
ARE WE MAKING A PROFIT?
Gain powerful visibility and insight into operations to drive the bottom line
  • Instantly see how your business is performing against the most critical KPIs with the BigData report
  • Revenue, margin and profitability reports at your fingertips
  • View productivity by individual resource or vehicle
  • Understand where the profit or loss is coming from within your operation
MAKE THOSE ASSETS SWEAT
Maximise asset and workforce utilisation
  • Built in fleet management to get very best out of your vehicles, equipment and ancillaries
  • Be alerted to planned maintenance, MOT and insurance expiry
  • Log and manage defects on vehicles and equipment
SLEEP LIKE A BABY AT NIGHT
With Health & Safety and Duty of Care built in
  • Enforced risk assessments, health and safety checks and vehicle checks built into workflows
  • Safety checks are linked to job types – so the correct safety checks are always completed
  • Proactive alerting (e.g. where safe driving)
  • Visibility of driver behaviour and speeding